Privacy Policy
This policy explains what information Aroso Plumber Methuen ("we", "us") collects through this website, by phone and by text message, and how that information is used and protected.
Information we collect
When you submit a service request we collect the information you provide: your name, phone number, email address, service address, the service needed, timing, a description of the plumbing issue, your preferred contact method and whether you chose to opt in to text messages.
How we use your information
We use your information to respond to your request, schedule and provide plumbing services, send appointment confirmations, reminders and follow-ups, and maintain service records. We do not sell your personal information.
Text messaging (SMS) privacy
Aroso Plumber Methuen respects your privacy. Text messages are only sent to customers who actively opt in, for example by checking the SMS consent box on our contact form. Messages relate to your service request, such as scheduling, confirmations, reminders and follow-ups.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages (such as messaging platforms), and only for that purpose.
You can opt out at any time by replying STOP, or reply HELP for help. Message frequency varies. Message and data rates may apply.
Service providers
Form submissions are delivered to us by a third-party form processing service. These providers process information only on our behalf.
Data security
We take reasonable measures to protect the information you provide. No method of transmission over the internet is completely secure.
Your choices
You may ask us to update or delete the information we hold about you, or stop contacting you, at any time by contacting us using the details below.
Changes to this policy
We may update this policy from time to time. The current version is always posted on this page.
Contact
Aroso Plumber Methuen, 78 Myrtle St, Methuen, MA 01844 · info@arosoplumbing.com · (978) 705-5780